Refund and Exchange Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If you've placed an order for a pack, both items in the pack must be returned. 

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Please note that all underwear is final sale, and any swimwear that has been worn or washed is ineligible for exchange.

All TRINQUETZ items marked as final sale are not eligible for refunds/exchanges.

To complete your return, we require a receipt or proof of purchase.
Start a Refund or Exchange